Terms & Conditions
Any use by you of our website is conditional on your acceptance of these Terms and Conditions and our Privacy Statement. We may change these Terms and Conditions without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and Conditions and the Privacy Statement. If you do not accept these Terms and Conditions, you should leave our website now. You must be over 18 years old to buy goods from this site. If you are under 18, you can only use this site with the involvement of a parent or guardian.
Ordering & Delivery
Order Acceptance and Contract
We will notify you by e-mail as soon as possible to confirm receipt of your order. Orders placed by you are an offer to purchase and must be accepted by us (which will be subject to stock availability) before a legally binding contract is formed. If something is not in stock, we will either let you know at the time of ordering or as soon after the order has been placed as possible. The contract for the sale of the goods will be formed when we send e-mail confirmation to you that we've dispatched the product to you at the address you provide us with. Acceptance will be complete at the time that we send this email to you. It's worth remembering that any products on the same order which we have not confirmed in the confirmation email to have been dispatched do not form part of that contract and will be subject to a separate confirmation email and contract once these other products have also been dispatched. We reserve the right to change at any time any of the details of the garments on the site, including prices, colours and sizes. We reserve the right to change these terms and conditions and we advise that you read through them each time that you use the site. Any changes to products or to these terms and conditions will not affect any orders already accepted and dispatched by us. For any orders that have been placed but not yet accepted by us, we will notify you of the change and ask you to confirm the new order details before we accept your order or dispatch products to you.
Prices are as set out on the website and do not include United Kingdom VAT. Orders outside the UK are also not subject to UK VAT. We reserve the right to alter prices at any time.
Discounts
Please note: Only 1 discount code can be used at any one time.
Payments
We accept all major credit & debit cards (including American Express) and payments through Google Pay.
We take security seriously and will do all that we reasonably can to ensure that all of the information you give us when paying for products is secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect, for example all credit card data is secured using Secure Sockets Layer (SSL) encryption. However, although we do our best to keep your personal information secure, we cannot guarantee the security of any information you transfer to us over the internet. In the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
For more information about how we hold and process your information, including payment information, see our Privacy Statement.
Delivery
We will do our best to deliver the goods to you to the address that you specify for delivery. If you do not supply an address, we will deliver the goods to the credit card address you provide us with. Please take care when entering your details as we cannot accept liability for non delivery of items as a result of incorrect information entered by yourself. In the event that you are not available to receive the goods at the point when they were delivered, you will be responsible for making arrangements to receive the goods if they are held at the post office or delivery company's depot. We will try to meet any date stated for delivery, but such dates are not guaranteed and are provided for reference only. We may deliver your goods in instalments if reasonably required. We allow a maximum of 30 days for you to let us know your goods haven’t arrived. If you haven’t contacted us by this time we will accept this as your acknowledgement for receipt of the goods. No.4 Vintage cannot guarantee that the sale and delivery of its goods to your particular country or location is allowed, so please take note of your own import restrictions before placing an order. You are responsible for the products once delivery has taken place. In other words, the risk in the products passes to you when you take possession of them.
Returns
If customers wish to return an item as per any below scenario, then please email No.4 Vintage using the email address at the the bottom of the page. Once this email has been acknowledged and responded to, it will instruct the customer the address to return the product/s too. Please be aware that the customer is responsible for cost of returning any items. If all products are received in their original packaging and in a resalable condition we will refund the purchase price for the cancelled item(s). If you are returning an item damaged via the initial shipment, then the refund will include the original shipment charge. If you are returning an item due to cancellation or no longer requiring the item then the refund will only be for the product/s returned. Your original form of payment for your purchase will be credited.
No.4 Vintage is committed to good customer service. Therefore, in the following sections No.4 Vintage grants its customers rights which go beyond the minimum legal standards.
Returning an item if you are not satisfied with your purchase
Your complete satisfaction is important to No.4 Vintage. If you are not satisfied with the products you ordered, you may cancel your order and return the products to us within 14 working days after delivery, without giving a reason.
No.4 Vintage reserves the right to refuse items that are returned after the 14 days period unless the items are defective or non-conforming, in which case see the ‘Returning defective or non-conforming items’ section below. Products that have been returned within the 14 day period will be refunded in full, together with the original shipment charges if the products were delivered to an address in the United Kingdom (original shipping charges for addresses outside the UK will not be refunded), as soon as possible (and in any event within 14 days of the return) and credited to your original form of payment. However, if you handle products in a way that damages them or diminishes their value (i.e. you handle them in a way that goes beyond what is reasonably necessary to allow you to establish their nature, characteristics and functioning) then No.4 Vintage may withhold a part of your refund to cover that damage or loss of value. Any such withholding could be up to the full price of that product, if applicable.
Returning defective or non-conforming items.
How do I report a damaged product?
No.4 Vintage uses several couriers to ship product/s to our customers. Upon receipt of your order, you should inspect the packaging. If it appears damaged, simply refuse shipment and the courier will return the order back to us at no cost to you. If you discover that order is damaged after you have received it you should contact us. To ensure proper handling of damaged goods, please contact customer service to notify them that your shipment was damaged.
Returning damaged products
You can return products purchased online if they are defective, faulty, described incorrectly, not of satisfactory quality or not in conformity with your order within a 14 day period after the products have been delivered to you. Regrettably, mistakes in an order can occur. Upon returning an item, please indicate the reason for your return and description of the defect. Returned items will be examined and any items found to be defective or faulty will be fully reimbursed, including the original shipment charges (but not including the return costs).
However, we want to point out that No.4 Vintage will not refund any items under this section which are not defective, faulty, described incorrectly, of unsatisfactory quality, or not in conformity with your order. No.4 Vintage will also not refund any items which have been damaged after delivery (i.e. the issue or damage is not the result of a manufacturing fault). This applies to accidental, malicious and other wearer related damage.
General Terms
Overseas orders, duties and taxes, and local legal restrictions
Local import duties may be payable on receipt. Please note however that this site and its contents do not form an agreement between No.4 Vintage and a customer in a jurisdiction in which the products offered for sale would go against any local, regional or national laws. If you know that it would be illegal for us to sell our products in your country, please do not order items from our site.
No.4 Vintage Website Intellectual Property Rights
All materials, including images, illustrations, designs, site layout, photographs, written and other text or script that are part of this site together with all software compilations, underlying source code and software in the site are protected by copyright, trade mark, design right and/or other worldwide intellectual property rights and are owned or controlled by or licensed to No.4 Vintage. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own lawful, personal, non-commercial use is prohibited without the prior permission of No.4 Vintage. You may not reproduce, publish, transmit, publicly perform, distribute, display, modify, adapt, bundle, alter, create derivative works of, sell or participate in any sale of, or exploit in any way, any such materials or content, the site itself, or any related software in whole or in part without our express prior written permission.
Use Of The Site
You must use the site for lawful purposes only. By registering with us you recognise that you are responsible for all access made to the site using the log in details that you provide us with. As with all passwords and usernames, it is important that you keep them confidential at all times.
Links to Third Parties
We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these third party websites.
General
If any part of these terms and conditions is unlawful, void or for any other reason unenforceable, then that provision shall be cut out of the terms and conditions and shall not affect the validity or enforceability of any of the remaining provisions. Also, if we fail to enforce a right under these terms and conditions, it does not mean that we do not have the right to enforce other rights, or the same type of right at a later stage. No part of these terms and conditions are enforceable by anyone who is not a party to them in accordance with the Contracts (Rights of Third Parties) Act 1999. We comply with all of the applicable data protection laws in the UK. If your contract with us is ended it will not affect our right to receive any money which you owe to us under that contract.
Governing Law and Jurisdiction
This website, its content and any contracts arisen out of it are governed by and construed in accordance with English law. All contracts are conducted in English and by entering into a contract both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Contact
If you need a hand for any reason, please feel free to contact us by email at No.4Vintage@gmail.com